First-Time Attendees: You're Not Alone!

Attending a conference for the first time can be overwhelming. I.C.E. is a friendly and welcoming community. We’re happy you’ll be joining us!

To help you prepare, review the information below. If you have any additional questions, please feel free to contact I.C.E. staff at

What to Expect

Learn from Previous First-Time Attendees

Read the Credentialing Insights article, Meaningful Connections, Actionable Learning: First-Time Attendees on the ICE Exchange, to hear from two first-time attendees.


Networking Events

Attend the First Time Attendee Reception Tuesday, October 24 from 5:00 - 6:00 pm. Hosted by I.C.E.'s Program Committee, this reception is designed to encourage networking among other first-time attendees and provide an opportunity for you to meet I.C.E.'s volunteer leaders.This is an invitation-only event for first-time attendees.

Educational Programming

I.C.E. strives to offer educational programming for all types of learners. Familiarize yourself with the general conference schedule, and start idetntifying specific sessions to attend.


How to Prepare

Plan your Schedule and Download the App

The majority of attendees state they attend the I.C.E. Exchange for the educational opportunities. Select the sessions you want to attend ahead of time, and mark them in the mobile app. (Mobile App information will be shared a month ahead of the conference).

Come Prepared 

  • Know that you are not alone! Approximately 30% of attendees are first-timers too. 
  • Come prepared to meet your fellow credentialing professionals during educational sessions, meals in the Innovation Hall, and networking events.
  • Conference days are long. Wear comfortable shoes, bring layers, and don't forget to make time in your schedule to take a break.