About the I.C.E. Exchange

The conference for the credentialing community


The name Exchange reflects what is valued most by our annual conference attendees: the exchange of industry trends and best practice through live education and networking.

This annual conference touches on the many aspects of the credentialing ecosystem:

  • Business of Certification
  • Certification Operations
  • Certification Technology
  • The Future of Certification
  • Governance
  • Marketing and Communication
  • Security, Records and Data Management
  • Strategy of Certification
  • Test Development and Administration

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The I.C.E. Exchange is designed for all levels of credentialing professionals in the public and private sectors. Organizations are encouraged to bring professionals ranging from new associates to C-level who are in specialty areas such as:

  • Assessment
  • Board of Directors or Public Members
  • Business Operations & Management
  • Education
  • Membership
  • Psychometrics
  • Sales & Marketing

Professionals investigating credentialing programs or who have a new (or old) program that needs revitalization will also benefit from attending.


  • Half-day conference workshops—hosted before the event for a deeper dive
  • Keynote Presentation—thought-provoking sessions that inspire and energize
  • Concurrent sessions—60 and 90-minute sessions that blend foundational concepts, best practices and standards, with new concepts and innovative approaches to credentialing
  • Lightning Learning sessions—15-minute presentations providing 3-5 key concepts to energize thinking
  • E-Posters—Explore critical issues, research, concepts and/or theories by yourself
  • Audience Interaction—: 45-60 minute focused on audience discussion (facilitated roundtables, innovation collaboration).
  • Networking opportunities—offered throughout the day to encourage exchange of ideas with your peers