About the I.C.E. Exchange

The I.C.E. Exchange gathers credentialing professionals from many career stages, industries, and roles to share knowledge, answer questions, and build connections within the credentialing field.

Through education and networking, the Exchange provides attendees with best practices, trends and emerging technologies, and business solutions to build and maintain successful credentialing programs.

This Exchange focuses on the many aspects of the credentialing ecosystem. The schedule can be filtered by the following learning tracks:

• Business of Credentialing
• Beyond Traditional Credentials, such as certificate programs and stackable credentials
• Credentialing Innovations
• Marketing, Communications, and Program Growth
• Security and Data Management
• Standards and Accreditation
• Test Development and Psychometrics

Whether you’re new to credentialing or a seasoned leader, the Exchange offers a valuable opportunity to enhance your skills and expand your network.

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Why Attend the 2025 I.C.E. Exchange? 

• Stay Ahead of Industry Trends: Learn about evolving credentialing technologies, standards, and market innovations.
• Expand Your Professional Network: Connect with credentialing professionals across diverse roles and industries.
• Gain Practical Knowledge: Leave with actionable strategies, tools, and insights to strengthen your programs and career.
• Targeted Education: Public members and CEOs can deepen their understanding and leadership in credentialing through specifically designed education opportunities. 
• Earn Continuing Education Credits: Receive up to 21.5 credit hours applicable toward maintaining your ICE-CCP and other credentials.
• Experience an Inspiring Venue: Join us at the beautiful Arizona Grand Resort & Spa in Phoenix for world-class learning and networking.
   

New This Year 

Future of Credentialing Summit

Designed for strategic Leaders, the Summit is a full day workshop that focusing on the evolving future of credentialing and how to approach future trends with foresight. I.C.E. is inviting influencers outside of the credentialing field to share their prospective on the future of work and candidate readiness for the job market; technology advances, impacts, and regulations; and the perception of credentialing programs by different key audiences. 

Who Should Attend

The I.C.E. Exchange is designed for all levels of credentialing professionals. The Exchange brings together professionals ranging from new associates to C-level managers who specialize in diverse subjects within the credentialing field.  

• Board of Directors or Public Members
• Business Operations & Management
• Credentialing professionals focused on:
  • Education
  • Membership
  • Psychometrics
  • Sales & Marketing
  • Test Development
• Professionals investigating credentialing programs 
• Professionals revitalizing their credentialing programs

What to Expect

The Exchange is your gateway to the future of credentialing. The conference offers a rich mix of educational formats and networking opportunities to enhance your expertise and impact:

• Pre- conference workshops—hosted before the event for a deeper dive.
• Keynote Presentation—thought-provoking sessions that inspire and energize.
• Concurrent sessions—60 and 75-minute sessions that blend foundational concepts, best practices and standards, with new concepts and innovative approaches to credentialing.
• Lightning Learning sessions—15-minute presentations providing 3-5 key concepts to energize thinking.
• E-Posters—Explore critical issues, research, concepts and/or theories by yourself.
• Networking Discussion—facilitated discussions to encourage peer learning.  
• Networking opportunities—offered throughout the day encourage exchange of ideas with your peers.