The I.C.E. Exchange is an annual gathering for the credentialing community to exchange ideas on industry trends and best practices, connect with each other, and participate in high quality education.
Whether recently finding your career in credentialing or having grown over many years, we all carry with us knowledge from our own experiences. By sharing your voice and engaging with others, this year’s I.C.E. Exchange looks to bring together all perspectives from our diverse world of credentialing. Share and learn as we challenge ourselves with new ideas and lessons learned from our failures to successes.
In 2025, the Exchange will offer sessions covering the following tracks:
Conference Tracks
I.C.E. organizes sessions in to the following tracks. Click the track titles below to review descriptions, and generate ideas for a proposal topic or confirm the track where your proposal best fits.
Beyond Traditional Credentials (assessment-based certificate programs, micro-credentials, stackable credentials, etc.)
The Beyond Traditional Credentials track highlights credentials other than certifications and licenses. This track features presentations on assessment-based certificate programs, micro-credentials, stackable credentials, and other types of non-traditional credentials.
Business of Credentialing and Program Operations
The Business of Credentialing and Program Operations track focuses on topics related to running a high performing credentialing organization as a business. This track features presentations on organizational governance, strategic and operational decision making, legal and ethical issues, diversity, equity, and inclusion (DE&I), international expansion, strategic partnerships, and vendor relationships.
Credentialing Innovations
The Credentialing Innovations track is focused on the breakthroughs and improvements that will take credentialing and credentialing organizations into the future. Addressing everything from emerging technologies to societal and business factors, learn about the trends that directly and indirectly impact our industry and challenge us to remain relevant and resilient. This track explores insights, advancements, and truly new ideas that will help shape the future of credentialing.
Data Management, Privacy, and Test Security
The Data Management, Privacy, and Test Security track includes content relevant to practices, processes, tools, and systems for safeguarding sensitive information, maintaining privacy standards, and ensuring the integrity of assessments within the credentialing profession. This includes new and innovative approaches to test security, as well as compliance with key regulations in the data privacy and security spaces (e.g., GDPR, CCPA).
Marketing, Communications, and Program Growth
The Marketing ,Communications, and Program Growth track focuses on strategies to fuel program awareness, value and growth. It highlights innovative ways to communicate and engage with key stakeholders. This track features sessions designed to help credentialing organizations develop, implement, and improve their marketing and communications strategy and tactical execution.
Standards and Accreditation
The Standards and Accreditation track focuses on insights and guidance on credentialing standards, including The NCCA Standards for the Accreditation of Certification Programs, ISO/IEC 17024 Standard, and the ICE 1100 Standards for Assessment-Based Certificate Programs. Sessions in this track deliver practical tools and strategies for navigating the accreditation process, ensuring ongoing compliance with these standards, and the value of accreditation.
Test Development and Psychometrics
The Test Development and Psychometrics track highlights best practices and innovations in test development and psychometrics. From job analysis to item and exam development through standard setting and ongoing exam maintenance, this track focuses on lessons learned from tried-and-true methodologies and emerging approaches to test development and psychometrics.