Separate registration required.
Monday, November 17 | 8:30 - 4:00 pm
What threats and opportunities are on the horizon? What external forces are reshaping how we assess, recognize, and communicate workforce skills?
Join us for the Future of Credentialing Summit, a full-day, immersive workshop where credentialing leaders will convene to explore the trends transforming learning, work, and assessment—and how to prepare for what’s next.
This full-day workishop is rooted in the I.C.E. Future of Credentialing Report and Strategic Scenarios work, and features experts external to credentialing. Attendees will be guided by a faciltiator throughout the day, who will help navigate understanding of how the external impacts will influence credentialing.
Who Should Attend
This workshop is ideal for credentialing professionals in strategic roles, including:
- CEOs and senior executives of credentialing organizations
- Executive or program directors in membership organizations overseeing credentialing
- Members of boards or strategic governance bodies
- Consultants supporting foresight and long-range planning in credentialing
What to Expect
Forward-thinking experts from outside the credentialing field and across industries will share external perspectives and provoke bold thinking on the future of work, technology’s impact on credentialing, and demonstrating value of programs. Attendees have the opportunity to engage with speakers, and connect with credentialing peers to digest the concepts presented and develop new perspectives to apply to credentialing.

Workshop Agenda*
*Subject to change
Click on the speaker name to learn more about their background.
Additional Speakers
Bios and headshots for the following speakers are coming soon:
-
Pam Brown, Senior Manager, Product Management, Amazon Web Services
-
Dr. Naomi R. Boyer, Senior Vice President, Digital Transformation, DesignLab
-
Kate Giovacchini, Executive Director, Trusted Learner Network and Pocket, Enterprise Technology, Arizona State University
-
Kate Smalkin, Vice President of Engagement, CredLens
-
Jenifer Karan, Vice President of Communications, CredLens
-
Josh Gage, Vice President of Social Impact & Federal, Lightcast
Author Presentation: The Licensing Racket
Rebecca Haw Allensworth, David Daniels Allen Professor of Law, Vanderbilt University Law School
Speaker bio: Rebecca Haw Allensworth is a David Daniels Allen professor of law at Vanderbilt Law school where she studies antitrust and professional licensing. Her research on professional licensing explores how lawmakers should balance the need for expertise in regulating the professions with the problems that can arise from self-regulation. She is the author of The Licensing Racket: How We Decide Who Is Allowed to Work and Why It Goes Wrong (Harvard University Press, February 2025), a deep dive into the pathologies of professional licensing in America. Her work has been cited by the U.S. Supreme Court and has received the thirteenth annual Jerry S. Cohen Memorial Fund Writing Award for groundbreaking antitrust scholarship.
Professor Allensworth graduated magna cum laude from Harvard Law School before clerking for Judge Richard A. Posner of the U.S. Court of Appeals for the Seventh Circuit. At Vanderbilt Law she has won six teaching prizes, held the Tarkington Chair of Teaching Excellence, and served as Associate Dean for Research from 2023 to 2025. She teaches Contracts and Antitrust Law.
Description: Rebecca Hall Allensworth, author of The Licensing Racket, How We Decide Who Is Allowed to Work, and Why It Goes Wrong, will speak to changes in educational trends, eligibility requirements impact, changes in how job are defined.
Panel Discussion: Lifelong Learning
Sierra Hampton-Simmons, CPMAI+E, ICE-CCP, Vice President of Certifications & Learning Innovations, Institute of Management Accountants
Speaker bio: Sierra Hampton-Simmons, PMI-CPMAI, ICE-CCP is a seasoned executive with over two decades of expertise in digital product development, workforce transformation, and certification innovation. Renowned for her ability to lead high-performing teams and drive strategic growth, Sierra has a proven track record of developing lucrative, high-impact products and simulated work environments that enhance professional learning and certification. Currently serving as Vice President of Certifications and Learning Innovation at the Institute of Management Accountants (IMA), Sierra oversees a diverse portfolio of globally recognized credentials, including the CMA® along with modern learning experiences tied to a robust competency model. Through her career, her leadership has contributed to more than 2 million professionals achieving certifications and advancing their careers.
Prior to joining IMA, Sierra enjoyed a long-tenured role at PMI Sierra as the VP, of Certifications & Product Architecture where she focused on building products designed to progress the project management profession. Sierra spearheaded groundbreaking innovations, such as the evolution of the PMP® certification and the launch of PMI Study Hall—an advanced learning platform that leverages cutting-edge digital tools. Recently, Credly recognized PMI as one of its top issuers of digital badges, and Sierra was honored for her role in this achievement.
Her tenure in the professional certifications started in the digital arena: Sierra led Global Certifications at Cisco Systems, where she directed daily operations for a multinational development team responsible for industry-leading IT certification programs, including the prestigious CCNA and CCNP. She began her career at Citrix Education, where she managed the design and development of advanced curricula and certification programs that set new standards in IT education.
Beyond corporate roles, Sierra is an influential voice in the certification and workforce development industries. She served as President of the Performance Testing Council, following a tenure on their Board of Directors, where she championed the adoption of performance-based assessments and best practices. Her passion lies in creating dynamic learning experiences through digital simulations, emulations, and interactive training environments, ensuring professionals are equipped with relevant, real-world skills. She currently is a member of the advisory committee for Space Workforce Institute and active with WorkCred. Sierra is passionate about the intersection of workforce development and emerging industries such as AI, space, and high-tech fields. She regularly engages with professional audiences worldwide, sharing insights on the future of work, digital transformation, and innovations in certification.
Sierra holds a Bachelor of Science in Japanese with a concentration in International Business from Georgetown University and an MBA with a focus on Marketing from the University of Florida. Her unique blend of cultural fluency and business acumen has enabled her to lead diverse, global teams effectively.
Dr. Guangming Ling, Research Director, Center of Global Higher Education and Workforce, ETS Research Institute
Speaker bio: Guangming Ling, Ph. D., is a research director of global higher education and workforce at the ETS Research Institute. Dr. Ling’s pioneering research is at the forefront of developing and evaluating critical competencies within higher education and workforce environments, including the use of Artificial Intelligence (AI) in the assessment of skills and interoperable learning and working experience records (LER), and factors related to validity, reliability, and fairness issues in educational and workforce settings. A recognized authority on the assessment and cultivation of durable skills, Dr. Ling’s research is featured in over 40 journal articles and more than 120 presentations at peer-reviewed conferences. Dr. Ling’s expertise encompasses essential areas, including critical thinking and collaborative problem-solving. His innovative contributions include holding a U.S. patent for technology that enhances the accuracy and efficiency of automated scoring systems for spoken English responses. and factors related to the validity, reliability, and fairness in educational and personnel selections. Dr. Ling’s research on assessment and durable skills is featured in more than 40 journal papers and 100+ presentations at various professional conferences. Dr. Ling’s expertise encompasses essential areas such as critical thinking and collaborative problem-solving. His innovative contributions include holding a U.S. patent for technology that enhances the accuracy and efficiency of automated scoring systems for speaking responses in English.
Pam Brown, Amazon
Isabelle Gonthier, PhD, ICE-CCP, Chief Assessment Officer, PSI Service
Speaker bio: Dr. Isabelle Gonthier is PSI’s Chief Assessment Officer where she oversees the teams responsible for ensuring overall client and program success, including psychometrics services, content management, data analytics and forensics, account management, and client services across all global markets PSI is serving. In an executive leadership role, she draws from her 20+ years of industry experience to help define PSI’s business strategies and develop service offerings and technology roadmaps. On a client level, Isabelle is known for her keen ability to blend best practice guidance with smart innovation to set credentialing programs up for success. Isabelle has been highly engaged in advancing the testing and credentialing field, including serving as NCCA chair and psychometric commissioner, and now serving as the Chair of the I.C.E. Accreditation Services Council and as Vice-Chair on the ATP Security Committee. She is also serving as a Director on the CNAR Board of Director. Isabelle holds the ICE-CCP (Certified Credentialing Professional) certification, demonstrating competence across all professional credentialing activities.
Description: As work, learning, and credentialing become increasingly global, digital, and fast-paced, credentialing organizations must adapt to recognize the full spectrum of skills, knowledge, and experiences individuals gain throughout their lives. Panelists will examine how credentialing can evolve to embrace lifelong learning, shifting from static, point-in-time evaluations to dynamic, continuous measures of growth.
This interactive discussion will include innovations in assessment formats and skill measurement, strategies for aligning credentials with rapidly changing workforce needs, and novel approaches to capturing evolving job requirements. Explore how technology can transform assessment processes, creating a more agile and responsive credentialing ecosystem that supports ongoing development and career advancement.
Human Learning
Dr. Naomi R. Boyer Senior Vice President, Digital Transformation, DesignLab
Speaker bio: Dr. Naomi R. Boyer is an educational strategist and innovative leader at Education Design Lab with over 25 years of higher education experience. As the Sr. VP, Digital Transformation, she focuses on the future of work catalysts of durable skills, competency/skill frameworks, skills visibility and validation, digital micro-credentials, skills-based practices and technologies, and skills data for impact. Previous University and Community College roles include: Chief Information Officer; strategy and innovation; high quality, distance education; unique faculty technology professional development; talent pipeline development aligned to economic interests; global initiatives; and the creation and facilitation of continuing education. Dr. Boyer has expertise in competency-based education, leads many non-profit Boards, and maintains scholarship on self-directed learning.
Description: Human (durable) skills are increasingly critical in the workplace. Validating these skills effectively is a challenge that credentialing systems must address. During this discussion, Dr. Naomi Boyer will discuss the importance and value of durable skills in the modern workforce; methods, tools, and innovation for assessing soft skills; and credentialing of durable skills through validation within existing credentialing systems.
Panel Discussion: Embedding Credentials in Higher Education
Tyson Heath, MA, MSML, Director, Academic Standards and Policies, Western Governors University
Speaker bio: Tyson Heath is the Director of Academic Standards and Policies at Western Governors University (WGU). In his role, he collaborates across the university to ensure the value, integrity, and relevance of WGU’s programming portfolio. He works to remove barriers for students while upholding academic integrity through establishing the university’s standards, practices, and policies regarding skills, competencies, assessments, pathways, and credentials.
Tyson is deeply passionate about the intersections of higher education policy, accreditation, and reform. He aims to create meaningful pathways to opportunities for all learners. Currently, he serves as a fellow with the Northwest Commission on Colleges and Universities (NWCCU). Tyson is a trained and active accreditation peer reviewer, a 1EdTech Higher Education Executive Council member, and an engaged participant in the Higher Learning Commission (HLC) Credential Lab, where he contributes to the Innovation Center Design Team.
Kate Giovacchini, Executive Director, Trusted Learner Network and Pocket, Enterprise Technology, Arizona State University
Description: Learn innovative approaches to embedding certifications and credentials within a variety of learning and career pathways. From integrating industry-recognized certifications into degree programs—rather than treating them as stand-alone or capstone experiences—to designing stackable, laddered credentials that provide fast, entry-level workforce access and ongoing advancement opportunities, examine models that align education with evolving employer needs. Gain insights into strategies for driving employer adoption of certifications, supporting skills-based hiring practices, and reducing reliance on degrees as the primary filter for talent.
Panel Discussion: Non-Degree Credentials: Using Data to Define the Future of Program Value
Kate Smalkin, Vice President of Engagement, CredLens
Jenifer Karan, Vice President of Communications, CredLens
Description: Everyone is talking about non-degree credential data and the challenge of defining 'credentials of value,' but the needs, intentions, and goals are different from conversation to conversation and organization to organization. This interactive presentation will discuss some of the broader data challenges, opportunities, and themes in the non-degree credential ecosystem. We will explore specific ways credentialing bodies can better use data to gain visibility into their programs and outcomes, providing the evidence needed to navigate the complex 'credentials of value' discussion. The session will include a demonstration of data dashboards that organizations can leverage to understand and improve how credentials provide value to the organization, to learners, and ultimately, to employers.
Panel Discussion: The Strategic Importance of Credentialing in HR
Shaun Mayo, MBA, SPHR, Chief People Officer, Arizona Cardinals Football Club
Speaker bio: Shaun Mayo is the Chief People Officer for the Arizona Cardinals Football Club, where he oversees all aspects of human resources, including diversity, equity, and inclusion (DEI) initiatives. With a distinguished career spanning retail, e-commerce, and professional sports, Shaun has a proven track record of developing and implementing HR strategies that drive organizational success and enhance workplace culture.
Shaun began his career in retail, holding leadership roles at JCPenney, Kohl’s, and Macy’s, where he gained extensive experience managing large teams and complex operations. His transition into human resources at Kohl’s ignited his passion for leveraging human capital to optimize business performance. He later held senior HR leadership positions at Amazon and Walmart, where he played a pivotal role in talent management, organizational development, and strategic workforce planning.
Shaun holds a Bachelor’s Degree in Business Administration from Texas Southern University and an MBA with a concentration in Human Resources from the University of Houston – Clear Lake. He is a Senior Professional in Human Resources (SPHR) and has earned a certificate in Executive Compensation from The Wharton School at the University of Pennsylvania. Additionally, he has completed executive education programs at Harvard Business School and Stanford Graduate School of Business.
Kathy Claytor, SPHR, GPHR, SHRM-SCP CHRO, Delta Dental
Speaker bio: Kathy Claytor is a Chief Human Resources Officer leading HR over her career, for companies including Delta Dental, a market-leading dental insurer, NorthWinds Technology, One Mind Health-India and other organizations in the financial services, technology and government sectors. A global business leader, she has strategically built and transformed teams and cultures that increased profitability and attracted talent.
Her passion for advancing the HR profession through certification and learning led her to join the Human Resource Certification (HRCI) Board where she currently serves as HRCI Board Chair. Kathy also serves on the Board of the Roanoke Blacksburg Innovation Alliance (RBIA) strategically focused on advancing Tech and Biotech solutions and innovation in Virginia.
With a global focus, Kathy led the people operations for an India based tech subsidiary. She later served as a board member for the India based company, providing governance oversight. Other global work includes work with the New Delhi Institute of Management HR program and recognition as a Top 100 Global HR Leader at the World HRD Congress in Mumbai. Kathy has traveled extensively and served on HR Delegations to India, China, Israel and South Africa.
Kathy holds degrees in Business and Economics and completed the Harvard executive education program in Mumbai. She earned the Global Professional in Human Resources, GPHR, and Senior Professional in Human Resources, SPHR, certifications through the Human Resource Certification Institute.
Kathy was most recently recognized as a CHRO of the Year Leader of Distinction from HRO Today.
Scott Cawood, Ed.D., CCP, GRP, CSCP, CBP, CEO, World at Work
Speaker bio: Dr. Scott Cawood currently serves as the CEO of WorldatWork, a global nonprofit association for HR professionals and Total Rewards practitioners, since 2015. With a career dedicated to improving the workplace, Cawood is known for his deep expertise in organizational effectiveness, employee engagement and workplace culture.
Before joining WorldatWork, he held senior leadership roles at W.L. Gore & Associates, where he led global organizational effectiveness strategies, and at Synygy, a global compensation and sales software company. He also contributed to workplace excellence initiatives at Revlon and the Great Place to Work Institute, which curates Fortune’s “100 Best Companies to Work For” list.
Cawood holds multiple professional certifications, including:
- Certified Compensation Professional (CCP®)
- Global Remuneration Professional (GRP®)
- Certified Sales Compensation Professional (CSCP®)
- Certified Benefits Professional (CBP®)
- Work-Life Certified Professional (WLCP®)
His academic background includes:
- Ed.D. in Organization- and Work-Based Learning from the University of Pennsylvania (Wharton School and Graduate School of Education)
- M.S. in Learning Sciences, University of Pennsylvania
- M.A. in Labor and Industrial Relations, Michigan State University
- B.A. in Organizational Communication, Michigan State University
A passionate advocate for employee-centric workplaces, Cawood is also a bestselling author. His 2023 book, The New Work Exchange: Embracing the Future by Putting Employees First, explores how organizations can thrive by prioritizing people.
Known as a “work nerd,” Cawood believes that treating employees as whole individuals—not just as workers—unlocks innovation, productivity and long-term success.
Description: Three Chief Human Resources Officers (CHROs) will share their perspectives on the strategic role of credentialing in strengthening recruitment, enhancing workforce capability, and improving retention. The discussion will highlight how verified skills and micro-credentials empower employees with greater confidence, support career mobility, and increase organizational agility. Panelists will also offer practical strategies and best practices for embedding credentialing into talent development frameworks to drive sustained business growth and competitive advantage.
In addition, Future of Credentialing Summit programing will feature:
- IT executives on the future of learning and impact of technology.
- Global credentialing executives on the need to recognize the full range of skills acquired by learners in their lifetime.
- Academics to discuss planning for the workforce of the future.
Related Resources
Explore the tools that laid the foundation for the Summit:
Future of Credentialing Report
Launched in 2022, this evidence-based report helps credentialing leaders scan the environment, identify key trends, and build a culture of foresight within their organizations.
Download the Report
Foresight Visioning with Strategic Scenarios
This paper introduces three plausible futures and outlines strategic responses for each:
- Scenario 1: Remaining Relevant with Increased Competition
- Scenario 2: Multiple Inputs, No One Owner
- Scenario 3: Explaining Value
Includes planning worksheets and action guides for use with credentialing body leadership.
Download the Paper
Facilitator’s Guide
A practical companion to the report, this guide helps teams apply foresight thinking, prioritize trends, and start internal strategic conversations.
Download the Guide
Session Recording: Thinking Like a Futurist
Terry Grim, Partner at Foresight Alliance, shares how to adopt a futurist mindset, differentiate between strategic and future thinking, and keep pace with accelerating change.
Purchase Workshop Recording
Coming Soon
I.C.E. continues to develop resources to support the future of credentialing. The below learning opportunities and materials will be available in 2026.
- Virtual Workshop on Developing a Foresight Culture in Your Organization
- Webinar Series on Future of Credentialing Topics
- Ecosystem Map for Strategic Insights
- Case Studies
- Infographics for each Driver in Future of Credentialing Paper