Separate registration required.
Monday, November 17 | 8:30 - 4:00 pm
What threats and opportunities are on the horizon? What external forces are reshaping how we assess, recognize, and communicate workforce skills?
Join us for the Future of Credentialing Summit, a full-day, immersive workshop where credentialing leaders will convene to explore the trends transforming learning, work, and assessment—and how to prepare for what’s next.
This full-day workishop is rooted in the I.C.E. Future of Credentialing Report and Strategic Scenarios work, and features experts external to credentialing. Attendees will be guided by a faciltiator throughout the day, who will help navigate understanding of how the external impacts will influence credentialing.
Who Should Attend
This workshop is ideal for credentialing professionals in strategic roles, including:
- CEOs and senior executives of credentialing organizations
- Executive or program directors in membership organizations overseeing credentialing
- Members of boards or strategic governance bodies
- Consultants supporting foresight and long-range planning in credentialing
What to Expect
Forward-thinking experts from outside the credentialing field and across industries will share external perspectives and provoke bold thinking on the future of work, technology’s impact on credentialing, and demonstrating value of programs. Attendees have the opportunity to engage with speakers, and connect with credentialing peers to digest the concepts presented and develop new perspectives to apply to credentialing.

Workshop Agenda*
8:00 am MT
Arrival/Breakfast Available
8:30 am MT
Welcome and Introductions
9:30 am MT
Lifelong Learning
Sierra Hampton-Simmons, CPMAI+E, ICE-CCP, Vice President of Certifications & Learning Innovations, Institute of Management Accountants
Dr. Guangming Ling, Research Director, Center of Global Higher Education and Workforce, ETS Research Institute
Pamela Brown Senior Manager, Product Management, Amazon Web Services
Moderator: Isabelle Gonthier, PhD, ICE-CCP, Chief Assessment Officer, PSI Service
Description: As work, learning, and credentialing become increasingly global, digital, and fast-paced, credentialing organizations must adapt to recognize the full spectrum of skills, knowledge, and experiences individuals gain throughout their lives. Panelists will examine how credentialing can evolve to embrace lifelong learning, shifting from static, point-in-time evaluations to dynamic, continuous measures of growth.
This interactive discussion will include innovations in assessment formats and skill measurement, strategies for aligning credentials with rapidly changing workforce needs, and novel approaches to capturing evolving job requirements. Explore how technology can transform assessment processes, creating a more agile and responsive credentialing ecosystem that supports ongoing development and career advancement.
10:30 am MT
Human Learning
Dr. Naomi R. Boyer Senior Vice President, Digital Transformation, DesignLab
Description: Human (durable) skills are increasingly critical in the workplace. Validating these skills effectively is a challenge that credentialing systems must address. During this discussion, Dr. Naomi Boyer will discuss the importance and value of durable skills in the modern workforce; methods, tools, and innovation for assessing soft skills; and credentialing of durable skills through validation within existing credentialing systems.
11:15 am MT
Alternative Education and Assessment Tools
Jennifer McNamara, Vice President,BreakAway Games
Dr. Timothy Muckle Chief Assessment Officer, National Board of Certification and Recertification for Nurse Anesthetists
Moderator: Rachel R. Schoenig, President and CEO, Cornerstone Strategies LLC
Description:This panel will discuss how education and assessment are changing, with new methods for educating, training, measuring and assessing providing new insights and opportunities for testing programs. Explore immersive learning and longitudinal assessment tools and their impact on the future of education, training, and credentials.
11:45 am MT
Synthesize Morning/Lunch
12:30pm MT
Aligning Skills with Market Demand: A Data-Driven Approach for Credentialing in Today’s Rapidly Changing World
Josh Gage Vice President of Social Impact & Government, Lightcast
Description:The skills landscape is changing faster than ever before, and often at a rate making it challenging for certification programs to adapt, creating a critical mismatch between employer needs and validated learner competencies. This session, led by an expert in labor market intelligence, will explore data-driven approaches to align and close this widening skills gap. Leveraging dynamic labor market data and intelligence from Lightcast.io, we will analyze current and future employer skills demand to inform and evolve the future of credentialing. Attendees will learn how different stakeholders—associations, employers, credentialing organizations, government, and others—can leverage data to gain more dynamic insight and create stronger partnerships to ensure skill taxonomies truly reflect market needs. The discussion will feature practical case studies and approaches focused on the value of credentials and preparing individuals for the jobs and skill evolution projected for 2030.
1:25pm MT
Non-Degree Credentials: Using Data to Define the Future of Program Value
Jenifer Karan, Vice President of Communications, CredLens
Kate Smalkin, Vice President of Engagement, CredLens
Description: Everyone is talking about non-degree credential data and the challenge of defining 'credentials of value,' but the needs, intentions, and goals are different from conversation to conversation and organization to organization. This interactive presentation will discuss some of the broader data challenges, opportunities, and themes in the non-degree credential ecosystem. We will explore specific ways credentialing bodies can better use data to gain visibility into their programs and outcomes, providing the evidence needed to navigate the complex 'credentials of value' discussion. The session will include a demonstration of data dashboards that organizations can leverage to understand and improve how credentials provide value to the organization, to learners, and ultimately, to employers.
2:00 pm MT
Embedding Credentials in Higher Education
Kate Giovacchini, Executive Director, Trusted Learner Network and Pocket, Enterprise Technology, Arizona State University
Tyson Heath, MA, MSML, Director, Academic Standards and Policies, Western Governors University
Moderator: Tony Ellis, ICE-CCP CAE, Executive Director, Oncology Nursing Certification Corporation
Description: Learn innovative approaches to embedding certifications and credentials within a variety of learning and career pathways. From integrating industry-recognized certifications into degree programs—rather than treating them as stand-alone or capstone experiences—to designing stackable, laddered credentials that provide fast, entry-level workforce access and ongoing advancement opportunities, examine models that align education with evolving employer needs. Gain insights into strategies for driving recognition and employer adoption of certifications, supporting skills-based hiring practices, and reducing reliance on degrees as the primary filter for talent.
3:00 pm MT
The Strategic Importance of Credentialing in HR
Scott Cawood, Ed.D., CCP, GRP, CSCP, CBP, CEO, World at Work
Kathy Claytor, SPHR, GPHR, SHRM-SCP CHRO, Delta Dental
Shaun Mayo, MBA, SPHR,Chief People Officer, Arizona Cardinals Football Club
Moderator: Amy Dufrane, EdD, SPHR, CAE, CEO, HRCI
Description: Three Chief Human Resources Officers (CHROs) will share their perspectives on the strategic role of credentialing in strengthening recruitment, enhancing workforce capability, and improving retention. The discussion will highlight how verified skills and micro-credentials empower employees with greater confidence, support career mobility, and increase organizational agility. Panelists will also offer practical strategies and best practices for embedding credentialing into talent development frameworks to drive sustained business growth and competitive advantage.
3:45 pm MT
Synthesize/Wrap-up
Related Resources
Explore the tools that laid the foundation for the Summit:
Future of Credentialing Report
Launched in 2022, this evidence-based report helps credentialing leaders scan the environment, identify key trends, and build a culture of foresight within their organizations.
Download the Report
Foresight Visioning with Strategic Scenarios
This paper introduces three plausible futures and outlines strategic responses for each:
- Scenario 1: Remaining Relevant with Increased Competition
- Scenario 2: Multiple Inputs, No One Owner
- Scenario 3: Explaining Value
Includes planning worksheets and action guides for use with credentialing body leadership.
Download the Paper
Facilitator’s Guide
A practical companion to the report, this guide helps teams apply foresight thinking, prioritize trends, and start internal strategic conversations.
Download the Guide
Session Recording: Thinking Like a Futurist
Terry Grim, Partner at Foresight Alliance, shares how to adopt a futurist mindset, differentiate between strategic and future thinking, and keep pace with accelerating change.
Purchase Workshop Recording
Coming Soon
I.C.E. continues to develop resources to support the future of credentialing. The below learning opportunities and materials will be available in 2026.
- Virtual Workshop on Developing a Foresight Culture in Your Organization
- Webinar Series on Future of Credentialing Topics
- Ecosystem Map for Strategic Insights
- Case Studies
- Infographics for each Driver in Future of Credentialing Paper