First-Time Attendees: You're Not Alone!

Attending a conference for the first time can be overwhelming. ICE is a friendly and welcoming community. We’re happy you’ll be joining us!

To help you prepare, review the information below. If you have any additional questions, please feel free to contact Katie Scott at

What to Expect

Learn from Previous First-Time Attendees

Read the Credentialing Insights article, Meaningful Connections, Actionable Learning: First-Time Attendees on the ICE Exchange, to hear from two recent first-time attendees.

Educational Programming

ICE strives to offer educational programming for all types of learners. Familiarize yourself with the different formats and the general conference schedule.

Networking Events

We encourage you to attend the First Time Attendee Reception Monday, November 18 from 5:00 - 6:00 pm. Hosted by ICE's Program Committee, this reception is designed to encourage networking among other first-time attendees and provide an opportunity for you to meet ICE's volunteer leaders.This is an invitation-only event for first-time attendees.


How to Prepare

Plan your Schedule and Download the App

The majority of attendees state they attend the ICE Exchange for the educational opportunities. Select the sessions you want to attend ahead of time, and mark them in the mobile app. (Mobile App information will be shared a month ahead of the conference).

Come Prepared to Network

  • Bring your business cards and come prepared to meet your fellow credentialing professionals during educational sessions, meals in the Innovation Hall, and networking events.
  • Consider volunteering. This provides a structured way to meet other attendees. 
  • Know that you are not alone! Approximately 30% of attendees are first-timers too. 

Make Time for Yourself

We all know conferences can be tiring. Make sure to schedule some down time for yourself.