Public Member Programming

Complimentary Registration Offer for Public Members

Public members (the consumers and end-users served by your profession) play a critical role in serving on certification governing boards. If the President/CEO of a certification organization signs up for a full-conference registration, ICE will offer one (1) complimentary registration to the organization’s public member.


Please contact ICE staff at to take advantage of this opportunity. 

Sessions for Public Members

ICE recognizes Public Members as important participants in our credentialing community, as they offer unique value and perspectives to certification boards. The following sessions were identified as of particular interest to Public Members:

Wednesday, Nov 7
10:45 - 11:45 am 
ICE Ends Statement #5  - "The Public Values Certification ..."  Ideas for Making it Happen
Wednesday, Nov 7
10:45 - 11:45 am 
Improve Your Candidate Experience with Action Design
Wednesday, Nov 7
2:00- 2:45 pm 
Collaboration and Connection: Designing an Advocacy Agenda That Works
Wednesday, Nov 7
2:00- 3:30 pm  
Key Communications Tactics to Engage Test Takers and Boost Your Credentialing Program in New Markets
Thursday, Nov 8
8:00- 9:30 am 
Baby, Come Back: A Survey of Recertification and Renewal Practices in Credentialing
Thursday, Nov 8
8:00- 9:30 am 
Social Selling: Be Who Everyone Wants to Follow
Thursday, Nov 8
9:30- 9:45 am 
Finding Neverland: An Evidence Basis for the Recertification Renewal Period
Thursday, Nov 8
11:00- 12:00 pm 
Psychometrics Explained: Questions You've Always Wanted to Ask
Thursday, Nov 8
11:15- 12:15 pm 
Key Legal Developments in Certification You Need to Know About
Thursday, Nov 8
12:30 - 1:30 pm 
Demystifying Certification: Effective Marketing and Engagement from CFP Board
Thursday, Nov 8
12:30 - 1:30 pm 
Eight Trends That Should Be On Your Radar Screen 
Thursday, Nov 8
2:30 - 3:15 pm 
The Services’ Credentialing Programs: The Strengths of Certifications & Licensing in the Military
Thursday, Nov 8
2:30 - 3:30 pm 
Update on Legislative Threats to Maintenance of Certification and Implications for Recertification 
Friday,  Nov 9
10:00- 11:00 am
Helping Your Certificants Find Professional Development Opportunities;
Friday,  Nov 9
10:00- 11:00 am
Surviving the Test of Time: Leveraging Your Certification Program For The Next Generation

Public Member Events

Public Member Special Interest Group Breakfast

ICE is hosting a Public Member Special Interest Group Breakfast, Wednesday, November 7 from 8:00 am to 9:00 in the San Saba Room at the ICE Exchange. Learn with your peers and focus on the exact needs and questions of your organization. Come prepared to share your successes and challenges and be part of the larger conversation.

Public Member Special Interest Group Debrief

Connect back with your peers on Thursday, November 8 from 3:30 pm - 4:30 pm in the Nueces Room. Reflect on your learning and discuss ways to apply your ideas when you return.

Additional Resources

We encourage you to benefit from ICE’s resources related to the topic of public members:

  • ICE Handbook Chapter 3: Public Member 
    The purpose of chapter 3 is to assist organizations in maximizing the benefits of having public members on their boards. The chapter describes the evolution of public membership, the rationale for NCCA's requirement, and the views and experiences of ICE members related to public membership.
  • NCCA Standards 
    The NCCA Standards require accredited certification programs to have a public member, defining the individual as “a representative of the consumers of services provided by a defined certificant population, serving as a voting member on the governing body of a certification program, with all rights and privileges, including holding office and serving on committees."
  • Understanding the Role and Richness of the Public Member
    This on-demand webcast will identify steps that CEOs and their staff can take to recruit public members and ensure that they make an effective, and unique, contribution to the board's work and organization's governance. A CEO and two former public members will share strategies that you can use to find, train, support, and define meaningful roles for public members.