COVID-19 and the ICE Exchange

Message from Executive Director Denise Roosendaal, CAE

ICE is monitoring the crisis brought on by COVID-19, and we are continuing to plan for a live meeting in Miami, Florida. If this decision should change do to any health or safety concerns, we will inform you as soon as possible. The list of the indicators we are following to make conference decisions include:

We are taking any decision regarding the future of the 2020 Exchange very seriously, as we know the in-person event provides valuable education and networking time to many of you.

Read the full message

Precautions for your Safety

ICE is planning for increased precautions to keep you safe at the ICE Exchange, such as a no handshaking policy, hand sanitizing stations, and social distancing in session rooms and meal functions. 

In addition, the Fontainebleau Miami Beach has increased their precautions around guest procedures. Review the Fontainebleau Miami Beach’s website (at the end of the first paragraph you can review a link to their Health and Safety Program) to understand the precautions they are taking to keep guests safe.

On-going Planning and Your Feedback

ICE is exploring all options (and their financial impacts), from virtual enhancements for the conference to how technology and streaming practices might support social distancing efforts at a live event. In an effort to remain transparent in our decision-making, we will continue sharing updates regarding the progression of 2020 ICE Exchange or any changes due to the pandemic. ICE will continue to adapt to our new environment.

We need to continue to hear from you, so if you have questions please feel free to send them to

Not Attending the ICE Exchange this Year?

Unsure or know you can’t attend the 2020 ICE Exchange? Let ICE know by completing this poll.