Shake Up Operations as Usual: Leverage Management Consultants, Go Virtual, Lower Administrative Cost

Track: Business of Certification

Session Number: 6130
Date: Thu, Nov 21st, 2019
Time: 9:30 AM - 10:30 AM

Description:

Hear how one certification organization increased internal and external capacity by shifting additional resources to benefit certificants through more effective and efficient talent management, going virtual, lowering organizational risk, and achieving full Board buy-in. Learn how an organization left behind its brick and mortar headquarters and reallocated its resources to provide new programs and created even more value for its certificants, stakeholders and employees.

Please attend this session to learn about the 3-year journey to achieve NCCAOM’s Vision 2020, which resulted in organizational transformation producing more productive and satisfied staff.  

Session Type: Concurrent Session

Additional Presenters: The three presenters of this session provide different insight from Board (Public Member), CEO and staff perspective regarding this major initiative and case study. It is important for attendees to understand the buy-in from the Board, the staff involvement and planning and consultant expertise that made this initiative possible; otherwise this workshop would be one sided and dull.
Session Type: Concurrent Session

Additional Presenters: The three presenters of this session provide different insight from Board (Public Member), CEO and staff perspective regarding this major initiative and case study. It is important for attendees to understand the buy-in from the Board, the staff involvement and planning and consultant expertise that made this initiative possible; otherwise this workshop would be one sided and dull.