The Growth of Remote Proctoring: Lessons from High-Stakes Applications
Track: Test Development and Administration
Remote proctoring continues to experience greater exposure and traction in the credentialing industry as the technology behind it advances to new levels and addresses concerns related to stability, security, and accessibility. How do these advancements impact uptake for high-stakes credentialing programs? Is remote proctoring an appropriate delivery mode for these programs? What are the security considerations to keep in mind as high stakes credentialing programs assess and consider this delivery method? What are the key elements to keep in mind and evaluate in terms of measurement equivalence for examinations administered through remote proctoring in comparison to other test administration modalities?
These are important questions programs like the Association of Professional Engineers and Geoscientists of Alberta (APEGA), ISACA, International Code Council (ICC) and GE Digital all needed to address as they introduced remote proctoring for their credentialing programs. APEGA began using remote proctoring almost 5 years ago as an option for the National Professional Practice Examination (NPPE). ISACA introduced new testing modalities, including remote proctoring and testing at brick-and-mortar test centers, while ensuring the high level of security its practitioner population of information security professionals expect. ICC introduced online proctoring as an option for test takers in 2017 and GE Digital recently revamped their program and exams, now delivered entirely online, to reach various stakeholders.
These four credentialing programs, spanning different verticals, will share their experience in a panel discussion to address online proctored test delivery. The panel will share how remote proctoring and test center delivery compare but also how they differ, using key data points as it relates to exam performance. They will also discuss pros and cons for different delivery modalities to better understand the opportunities and risks associated with the adoption of remote proctoring as a complementary or alternative approach for the delivery of high-stakes examinations. In addition, the panel will share why credentialing bodies should consider remote proctoring as it will undeniably continue to be a growing part of the industry’s future.