The Art of Collaboration for a Positive Outcome: The Credentialing Organization’s Perspective
Track: Business of Certification
Soliciting proposals for test design, development, and administration of a professional credentialing exam requires a strategy to analyze and assess each proposal to qualify the experience and services for administration of services from the certification organization. The challenge to compare the respective proposals created the need to develop a matrix of indicators to objectively evaluate the strengths and limitations of each proposal.
Preparing a Request for Proposals (RFP) can be a very daunting task. Whether a credentialing organization is launching a new examination program or a staff or volunteer member has been charged with soliciting proposals and doesn’t know where to begin, this presentation will guide you through business strategies to maximize your efforts. This presentation is presented from the perspective of a credentialing organization responsible for conducting a fair and extensive evaluation based on criteria to select the testing agency who best represents the client. A description of the evaluation process and the strategies developed to maximize the effectiveness of this process will be discussed, which will also include a review of the challenges and barriers identified through the evaluation process. In addition, a testing vendor will provide practical tips for credentialing organizations to use when preparing a request for proposals (RFP) for testing services.