Improve Your Candidate Experience with Action Design

Track: Marketing and Communication

Session Number: 5070
Date: Wed, Nov 7th, 2018
Time: 10:45 AM - 11:45 AM


Our testing programs often have hurdles that knock candidates off the path towards certification. With "Action Design" tools you can help them stay on track. Good "Action Design" for a testing program can help candidates complete the initial application process, actually take the exam, retake the exam if not initially successful, and stay engaged with the organization’s maintenance of certification process. Learn how to use these well-researched techniques from behavioral science.

Session Type: Concurrent Session

Session Type: Concurrent Session