Improve Your Candidate Experience with Action Design
Track: Marketing and Communication
Our testing programs often have hurdles that knock candidates off the path towards certification. With "Action Design" tools you can help them stay on track. Good "Action Design" for a testing program can help candidates complete the initial application process, actually take the exam, retake the exam if not initially successful, and stay engaged with the organization’s maintenance of certification process. Learn how to use these well-researched techniques from behavioral science.