Pre-Conference Workshops

The Business of Certification

Tuesday, November 6 | 9:00 am - 5:00 pm CT

Presenters: Lenora Knapp, PhD and Jennifer Naughton, SPHR

This workshop provides a unique opportunity to take a focused, deep-dive into the business of certification, and is designed for strategic decision-makers of certification programs and other staff responsible for developing business strategy.

This workshop provides a unique opportunity to take a focused, deep-dive into the business of certification. Learn about processes and tools which will aid you in thinking about your markets differently and increasing your revenue. The workshop will address five fundamental questions pertaining to the development of your certification business strategy:

  1. What is our value proposition and how can we enhance it?
  2. What is our business model and how can it guide our decision-making?
  3. What approaches are most relevant at different stages of the certification program lifecycle?
  4. How do we identify and evaluate new revenue opportunities (e.g., market expansion, additional products)?
  5. How should we retool when our certification business falters (i.e., when volumes decline, plateau, or are below expectations)?

Learn More and Register

International Summit on Continuing Competence

Tuesday, November 6 | 8:00 am - 5:30 pm CT

At this Summit, noted researchers and industry leaders will present research and literature supporting various approaches to the assessment and demonstration of continuing competence and will review novel approaches to recertification/revalidation being undertaken both in the US and abroad.  Attendees will receive access to summary Proceedings from the Summit.

Learn More and Register

Building Competency Profiles for Professional Credentials

Tuesday, November 6 | 9:00 am - 12:00 pm CT

Presenters: Claude Balthazard, PhD, C.Psych., CHRL, Human Resources Professionals Association (HRPA); Sandy Hilton, PhD, MA, FCPA, FCA, Chartered Professional Accountants of Canada; Patricia M. Muenzen, MA, ACT ProExam; John Wickett, PhD, Wickett Measurement Systems

Competency profiles provide a contemporary approach to understanding professions. This session will provide “hands on” instruction in building competency profiles. Presenters will provide best practice guidance on developing competency profiles either starting from scratch or based on pre-existing models. The general process for profile development and validation will be described, along with specific guidance about writing quality competency statements and structuring the final profile for use in pre-service education and training, examination development, and continuing competence/professional development initiatives.

The presenters will offer guidance on models of varying complexity, along with the lessons learned in building those models. Particular attention will be paid to:

  • Partitioning the model to reflect what will be tested versus what will be taught
  • Incorporating behavioral indicators
  • Addressing single or multiple levels of competence
  • Adapting to changes in the profession
  • Translating the competency profile into actionable guidance

Participants will gain practical experience building effective competency statements and creating a model or structure to incorporate those statements. The speakers will provide time for Q&A regarding implementation of competency based approaches to professional credentialing.


Why does the NCCA want to know that? A workshop with NCCA Commissioners

Tuesday, November 6 | 9:00 am - 12:00 pm CT

Presenters: Nancy AhluwaliaLindsey DurhamNational Registry Of Emergency Medical Technicians; Todd GalatiAmerican Council on Exercise; Isabelle Gonthier, PhDYardstick Assessment Strategies Inc.; Joy Lynn Matthews-Lopez, PhD, JML Measurement and Testing Services, LLC

Come hear a panel of Commissioners, from Administrative, Psychometric, and Public Member perspectives, explain the reasons behind what the Standards require. This session will use an entertaining, talk-show-style format and will include opportunities for audience participation.Have you ever wondered why the NCCA has asked a specific question or found something you submitted to be insufficient? The key to submitting a successful application for NCCA accreditation lies in understanding the intent behind the Standards. Armed with that knowledge, you will have a better idea of what the Commission is looking for in terms of evidence that your program is operating in compliance with the Standards, and you will be better equipped to enhance your certification programs.


Strategies for NCCA Accreditation Success

Tuesday, November 6 | 1:00 pm - 4:00 pm CT

Presenters: Cynthia Allen and Janice Moore, SeaCrest; Peg Harrison,MS, CPNP, CAE, Pediatric Nursing Certification Board, Inc.

Avoiding common challenges and making corrective actions before you submit an accreditation application saves staff time and resources, helps support an organizational culture that values accreditation, and increases the likelihood of success. In this workshop, presenters will use knowledge and expertise gained from preparing and tracking the feedback on more than 200 accreditation applications to outline the most effective ways to prepare for accreditation, identify strategies to avoid common problem areas, and review proven practices for submitting successful applications.


Legal Nuts and Bolts for Testing Programs

Tuesday, November 6 | 1:00 pm - 4:00 pm CT

Presenters: Rachel R. Watkins Schoenig, JD, Cornerstone Strategies, LLC; Jennifer Ancona Semko, JD, Baker & McKenzie; Camille ThompsonThe College Board

Psychometrically sound tests are the start of a successful credentialing program, but keeping the program running smoothly requires an understanding of legal nuts and bolts. Testing program require a basic understanding of a variety of legal topics, including contracting with candidates and vendors, protecting private data, addressing exam security incidents, and protecting intellectual property. Having a basic understanding of these foundational legal nuts and bolts will help ensure credentialing programs are positioned for ongoing success.

This workshop will address the fundamental legal considerations every credentialing organization should address to ensure the smooth operation of its exam.  Designed for the both non-attorneys and attorneys alike, the presenters will actively engage participants using table-top exercises and interactive discussions and provide checklists and practical, actionable recommendations that can meaningfully enhance your credentialing programs.