I.C.E. Health and Safety Protocols

Your health and safety is our top priority

*I.C.E. is continually evaluating health and safety guidance. Check this page regularly for updates.  Last update 07/30/2021.

The health and safety of the 2021 I.C.E. Exchange attendees remains our top priority as we return to in-person events. We are making preparations to hold the 2021 I.C.E. Exchange in accordance with guidelines from the CDC, state of Tennessee, and city of Nashville, as well as adhere to government issued travel restrictions and guidance. We are working with the Renaissance Nashville Hotel to ensure the highest standards of safety, hygiene, cleanliness and operational effectiveness for all participants. As we get closer to the conference, we will know more about need policies and procedure that might impact a variety of our conference aspects including food service, room spacing, and other indoor event precautions.

CDC Guidance

The Centers for Disease Control and Prevention (CDC) has a checklist of considerations for travelers when making the decision to travel away from their home.  When you travel, please follow the standard protocols that have been implemented to prevent the spread of the coronavirus.

Visit the CDC website for guidance on travel within the United States.

As of July 28, the CDC reccomends vaccinated individuals wear a mask indoors in public in an area of substantial or high transmission. Visit the CDC website for guidance on activities for vaccinated individuals for more information. I.C.E. will continue to monitor recommendations from the CDC, state of Tennessee, city of Nashville, and Renaissance Nashville Hotel regarding mask wearing and other safety procedures.

Air Travel

Your airline is the best source for personal safety protocols at the gate and on the airplane.  Be sure to visit your airline website the week you are traveling and sign up for notifications related to your trip.  The Nashville International Airport website has a Coronavirus Information page that is updated with information about what they are doing and what travelers should expect when arriving and departing from Nashville. 

Hotel Stays

The Renaissance Nashville Hotel has implemented the What to Expect program that ensures another level of health and safety protocols for guest rooms, housekeeping, public areas, food and beverage and amenities like fitness centers. 

Health and safety measures implemented by the Renaissance Nashville Hotel prior to the event are subject to change. Any violations of the I.C.E. Protocols outlined below may result in prohibiting entry to event or removal from the event.

I.C.E. Protocols

Attendees are asked to follow relevant guidance by the CDC, WHO, state of Tennessee, Davidson County, and city of Nashville as well as adhere to government issued travel restrictions and guidance.

Prior to traveling, attendees will be asked to evaluate their own health and that of the people they are in close contact with and to stay home if feeling sick.

Attendees will be asked to inform I.C.E. staff if feeling unwell or experiencing flu-like symptoms during the conference.

By registering for the I.C.E. Exchange, you are acknowledging that any interaction with the general public poses an elevated risk of being exposed to COVID-19. You further acknowledge that you will undertake all measures to protect your own health and well-being and those of others in attendance at the 2021 I.C.E. Exchange, such measures include (a) maintaining social distance; (b) washing/sanitizing hands frequently; (c) adhering to Centers for Disease Control guidelines, and laws, ordinances and mandates in the locale of the conference; and (d) following Institute for Credentialing Excellence (I.C.E.)’s published COVID-19 safety guidelines for the event.  By attending the 2021 I.C.E. Exchange, you and any guests voluntarily assume all risks related to exposure to COVID-19 and agree not to hold the Institute for Credentialing Excellence (I.C.E.); Renaissance Nashville Hotel; SmithBucklin Corporation or any of their affiliates, directors, officers, employees, agents, contractors, or volunteers liable for any illness or injury.


In light of the ongoing spread of COVID-19, individuals who fall within any of the categories below should reconsider their attendance at the I.C.E. Exchange. By attending the event, we ask you to certify that you do not fall into any of the following categories:

     1. Individuals who currently or within the past fourteen (14) days have experienced any symptoms associated with COVID-19, which include fever, cough, and shortness of breath among others;

     2. Individuals who have traveled at any point in the past fourteen (14) days either internationally or to a community in the U.S. that has experienced or is experiencing sustained community spread of COVID-19; or

     3. Individuals who believe that they may have been exposed to a confirmed or suspected case of COVID-19, or have been diagnosed with COVID-19 and are not yet cleared as non-contagious by state or local public health authorities or the health care team responsible for their treatment.

Participants and volunteers agree to self-monitor for signs and symptoms of COVID-19 (symptoms typically include fever, cough, and shortness of breath) and contact I.C.E. if they experience symptoms of COVID-19 within 14 days after the event concludes.