Legal Do’s and Don’ts when responding to Test Security Incidents
Track: Security, Records and Data Management
Responding to test security incidents can be stressful and highly political. Managing internal and external stakeholders as well as the media during high profile incidents is fraught with legal landmines. How a company responds can mean the difference between a smooth resolution and positive public perception or a rocky resolution that can involve litigation and significant reputational damage. Attorneys with significant legal experience in the credentialing industry will provide practical do’s and don’ts for responding to, investigating, and resolving test security incidents. This will include considerations involving contracting, candidate interactions and fair process, interviews and evidence gathering, and media responses. Attendees will leave with materials and knowledge that better position their programs for successful resolution of test security incidents.