Two Under One Roof: How to Maintain the Firewall Between Education and Certification

Track: Business of Certification

Session Number: 4012
Date: Thu, Oct 26th, 2017
Time: 10:15 AM - 11:15 AM


Maintaining education & certification impartiality is an industry best practice enforced by NCCA & ISO accreditation standards. For organizations that handle some aspects of both areas, creating and enforcing a firewall can be challenging. Furthermore, candidates must be educated on the difference between education and certification to avoid missed expectations and confusion.

A creative organizational model that handles both education and certification will be explored. Details such as organizational structure, product development processes, financial management, and candidate communications will be presented with viewpoints provided from both the Education and Certification divisions of the business. Direct linkages to NCCA & ISO standards will be referenced by an expert accreditation auditor to stress the advantages and opportunities of compliance.

The session will conclude with an interactive exercise with attendees. Presenters will construct 2-3 fictitious organizational structures that may or may not meet impartiality standards and poll attendees for their opinion on whether they feel those structures meet standards.

Session Type: Concurrent Session

Session Type: Concurrent Session