Testing Accommodations: The Perils of the "Approve Everything" Model"
Track: Business of Certification
Some organizations believe that the "safest" approach to handling requests for testing accommodations is to just approve everything and anything. While this approach may-- at least on the surface-- reduce legal risk, other risks may be increased, including test security risks, test validity risks, and business risks (the test center can't/won't do it). In other cases, when a candidate requests assistive technology, there is a risk technology that is being requested simply isn't compatible with the test driver and/or the test content. Likewise, some assistive technologies can result in the candidate gaining access to the internet. These business risks can themselves increase legal risk, and the counter-intuitive nature of this can be confusing. It is important for test sponsors to carefully think through the potential implications of the "approve everything" model, so they clearly understand not only the legal risks but also the other risks associated with this approach.