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Risk Management and Planning for an Alien Invasion

Session Number: 4027
Track: Security, Records and Data Management
Session Type: Concurrent Session
Primary Presenter: Susan Cooley, PMP [Program Manager - Alpine Testing Solutions]
Co-Presenter 1: Dr. KJ (Ken) Salchow, Jr., MBA, DBA [Senior Program Manager - F5 Networks]
Co-Presenter 2: Jill van den Heuvel, PhD [Senior Psychometrician - Alpine Testing Solutions]
Time: Oct 25, 2017 (10:30 AM - 11:30 AM)

Additional Presenters: This presentation will look at security through the visions of Program Management and meeting logistics, the F5 certification program and their risk assessment policies, and the Psychometric viewpoint of security.

Session Description: 

Prepare for the worst and hope for the best. How likely is an alien invasion? Likely enough that you should plan for one? Risk management plans identify known and unknown risks, add a potential response to the risk (Mitigate it? Avoid it?), establish the root cause of the potential risk, determine what action to take if the event happens, and provide a contingency plan of action so your program can live long and prosper.

  • Risk: Aliens invade and sell copies of your exam on iPads
  • Potential Response: Mitigate
  • Root Cause: Delivery trucks containing iPads were not secured against aliens
  • Action: Buy all the iPads
  • Contingency: Wipe the minds of the iPad purchasers and republish the exam without iPad compatibility

 

Program sponsors must engage in proactive risk management and apply the principals of due care and due diligence in order to protect their programs. As technology continues to expand in scope and availability, and diminish in scale, what may once have been an unlikely, improbable risk could become pervasive tomorrow. Risk management practices must be employed openly and routinely to be effective.

Management at the program level can help avoid or mitigate risks in many ways. Some examples would include requiring multiple factor identification to access item banks, watermarking hard copies of documents, creating security practices restricting sensitive data from PCs, limiting phone usage during workshops, and/or using secure FTP site(s) to transfer sensitive information.

Psychometric analysis can be a cost-effective manner to review potential security concerns related to exams, candidates, and test centers equitably, by applying the same metric to all units of analysis. Some examples would include basic longitudinal tracking of mean scores and/or mean test time to see if there are trends of scores increasing or total exam time decreasing as the exam form(s) have been released; reviewing candidate performance against pre-defined criteria such as: score versus exam time, score versus item times, score on item subsets, etc.; and reviewing test center performance against that of other test centers which can be done for a single exam title or across an entire certification program.


Sponsors and Exhibitors of the 2017 ICE Exchange: ICE uses a separate registration process that grants you unique complimentary and discounted registrations based on your 2017 sponsorship/exhibit package. Though you are encouraged to make hotel reservations now, you will receive registration instructions by email.

Cancellation Policy:
ICE must receive all cancellations in writing by Friday, September 29, 2017. Please email cancellation requests to registration@credentialingexcellence.org or fax to 202-367-2173. All refunds will be processed after the meeting and will be assessed a $100 administrative fee. Substitutions are accepted, but can only be credited toward the 2017 ICE Exchange. All sales are final after Friday, September 29, 2017.